Microsoft CSP Partnership

What is Microsoft CSP Partnership?

The Microsoft Cloud Solution Provider (CSP) program enables partners like ChemiCan Solutions to directly manage the entire customer lifecycle, from initial sale through ongoing support, while maintaining billing relationships and providing value-added services.

As a Microsoft CSP partner, we serve as the primary point of contact for all your Microsoft cloud services, providing a seamless experience with enhanced support, simplified billing, and exclusive benefits that aren't available through direct Microsoft purchasing.

Our CSP status reflects our technical expertise, proven track record, and commitment to delivering exceptional value to our clients. It's a recognition from Microsoft that we meet their highest standards for cloud solution providers and are equipped to help organizations maximize their investment in Microsoft technologies.

Direct Billing & Cost Optimization

Through our CSP partnership, we offer consolidated billing for all Microsoft services, simplifying your financial management and providing significant cost advantages:

• Cost Savings: Up to 15-20% savings on Microsoft licensing compared to direct purchasing
• Single Consolidated Bill: One invoice for all Microsoft services, simplifying accounting
• Flexible Payment Terms: Monthly or annual billing options to suit your cash flow needs
• No Minimum Commitments: Scale licenses up or down as needed without penalties
• Transparent Pricing: Clear, predictable pricing without hidden fees

Enhanced Support & Service Level

Our partnership provides you with premium support services that go beyond standard Microsoft offerings:

• 24/7 Technical Support: Round-the-clock access to technical expertise
• Priority Support Queues: Faster response times through our channels
• Escalation Privileges: Direct escalation paths to Microsoft engineers
• Proactive Account Management: Regular reviews and optimization
• Multilingual Support: Technical assistance in English and Arabic

Advanced Administrative Capabilities

Our partnership status grants us enhanced administrative capabilities that enable more efficient management of your Microsoft environment:

• Tenant Management: Full administrative control over your M365 tenants
• User Provisioning: Automated user lifecycle management from onboarding to offboarding
• License Optimization: Real-time license usage monitoring and optimization
• Security Management: Advanced security configuration and monitoring
• Delegated Administration: Secure access for support without sharing admin credentials